Refund & Cancellation Policy

  1. Entry of one person is allowed per valid ticket issued for a specific one-hour session.
  2. A ticket once sold cannot be altered or cancelled.
  3. A single patron can access a session with an individual voucher.
  4. Patrons can enter only once with an entry ticket.
  5. Each ticket is valid for a specific one-hour allotted session.
  6. In case of loss or theft of tickets, Fun O Factory shall not refund, replace, or redeem the tickets for cash. Altered tickets shall not be accepted at the entry counter of Fun O Factory.
  7. In case a ride closes due to technical issues, the ticket costs shall not be refunded or discounted.
  8. Once payment has been made, refund is at sole discretion of Fun O Factory Management.